How did I get myself subscribed?
Content providers advertise ringtones, wallpapers, etc. on television, radio, newspaper. You can not get subscribed to a service unless you order content via a short code. Consumers can also download content from WAP links and often don’t realize they are subscribing to a service.
How do I unsubscribe?
Reply with the words STOP, or email your request to firstname.lastname@example.org or phone our call center on (+254)-729061493
How long does it take before the unsubscribe is in effect?
Usually within 24 hours with a maximum of Up to 2 working days, from the time the customer first contacted Connect Media.
What is Connect Media’s role in the industry?
Connect Media is a Content Service Provider providing connectivity for content providers into all the networks in the country.
Our Portfolio is as follows:
- Micro Billing and Email-to-voice
- Bulk SMS and Premium SMS
- SMS Gateway
- Mobile Campaigns and Mobile billing solutions
- SMS Voting Platforms
- Mobile Advertising Solutions
- SMS Subscription and alert Services
- SMS Banking Services
- SMS Text Chat and SMS Competitions
- SMS and MMS Multimedia and Entertainment
- Text Dating Services among Many Others Services