SMS
High-volume A2P messaging
Transactional alerts, OTPs and campaigns across Kenya and international routes, with sender ID support and delivery reports.
Learn more →Messaging infrastructure
Messages that reach every network, on time.
Connect Media is a Nairobi-built CPaaS for SMS, USSD and IVR. One API, 900+ networks, and delivery your operations team can trust.
- 190+
- Countries
- 900+
- Networks
- 99.9%
- Uptime target
- KES 1.0
- SMS from
Bulk SMS
USSD
IVR
Two-way inbox
Delivery receipts
M-Pesa alerts
Products
A complete stack for customer communication
Replace patchwork aggregators with one platform for notifications, collections, voting, banking and field operations.
USSD
Menus that work on any phone
Self-service banking, surveys and payments without an app or data plan.
Learn more →IVR
Voice that scales
Automated call flows for collections, health follow-ups and 24/7 support.
Learn more →API
Ship in an afternoon
HTTP POST, JSON responses, balance, history and two-way inbox endpoints.
Read the docs →Why teams switch
Built for reliability, not slideware.
- Delivery you can operate Peak-load routing, retries and 99.9% availability targets with disaster recovery.
- Compliance first Opt-in/opt-out tooling and controls aligned to telecom regulation.
- Human support Onboarding, training and multilingual support from Nairobi, not a ticket abyss.
- Clear unit economics From KES 1.0 per SMS with volume paths as you scale.
The dashboard
See every message, from compose to delivery.
Preview your SMS on a phone, check the character count and cost before you send, then follow each message's delivery status. Customer details are blurred in these screenshots.
Solutions
Built for the way Kenya does business
Schools, SACCOs, clinics, landlords and fintechs use Connect Media to reach every customer, on any phone.
Schools
Fee reminders, closing dates and results for parents.
Learn more →SACCOs & chamas
Contribution receipts, loan alerts and AGM notices.
Learn more →Banking & fintech
OTPs, transaction alerts and USSD self-service.
Learn more →Healthcare
Appointment reminders and patient follow-ups.
Learn more →Property
Rent reminders, receipts and maintenance notices.
Learn more →Media & events
SMS voting, competitions and short codes.
Learn more →Pricing
Pay as you go. No setup fee to start.
SMS from KES 1.0 with volume rates as you grow. Branded sender IDs, short codes, USSD and IVR quoted to your needs.
- Delivery reports includedSee what arrived on every message, at no extra cost.
- No monthly subscriptionTop up and send; pay only for what you use.
- Volume pricingLower per-SMS rates as monthly volume grows.
Guides
Latest from the blog
Connect Media vs Twilio vs Infobip: Which SMS Platform Fits Kenyan Businesses?
Connect Media vs Twilio vs Infobip compared for Kenya: channels, pricing and currency, USSD, support and data protection, plus when…
Switching Bulk SMS Providers: A Step-by-Step Checklist
A practical checklist for moving to a new bulk SMS provider in Kenya: sender IDs, contacts, templates, API changes, testing…
The Best Time to Send SMS in Kenya
When to send bulk SMS in Kenya for the best response: timing by message type, days of the week, month-end,…
Go live on the network your customers already have.
Open a dashboard, grab API credentials, and send your first message today.