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Connect Media Connect Media

Messaging infrastructure

Messages that reach every network, on time.

Connect Media is a Nairobi-built CPaaS for SMS, USSD and IVR. One API, 900+ networks, and delivery your operations team can trust.

190+
Countries
900+
Networks
99.9%
Uptime target
KES 0.70
SMS from
Bulk SMS USSD IVR Two-way inbox Delivery receipts M-Pesa alerts

Products

A complete stack for customer communication

Replace patchwork aggregators with one platform for notifications, collections, voting, banking and field operations.

SMS

High-volume A2P messaging

Transactional alerts, OTPs and campaigns across Kenya and international routes, with sender ID support and delivery reports.

USSD

Menus that work on any phone

Self-service banking, surveys and payments without an app or data plan.

IVR

Voice that scales

Automated call flows for collections, health follow-ups and 24/7 support.

API

Ship in an afternoon

HTTP POST, JSON responses, balance, history and two-way inbox endpoints.

Why teams switch

Built for reliability, not slideware.

  • Delivery you can operate Peak-load routing, retries and 99.9% availability targets with disaster recovery.
  • Compliance first Opt-in/opt-out tooling and controls aligned to telecom regulation.
  • Human support Onboarding, training and multilingual support from Nairobi, not a ticket abyss.
  • Clear unit economics From KES 0.70 per SMS with volume paths as you scale.

Go live on the network your customers already have.

Open a dashboard, grab API credentials, and send your first message today.